Frequently Asked Questions
Find answers to common questions about our programs, pricing, consultations, and more. We're here to help you on your wellness journey.
What is the difference between the Foundation and Transformation programs?
The Foundation program focuses on establishing core nutritional habits over 4 weeks, ideal for beginners. The Transformation program is a comprehensive 12-week journey featuring advanced blood-work analysis, twice-weekly consultations, and highly personalized meal planning for significant, sustained results.
How long do the nutrition programs last?
Our programs vary from 4 weeks (Foundation) to 12 weeks (Transformation). We also offer customized ongoing maintenance plans for alumni who wish to retain access to our specialists.
Can I switch my program mid-way if my goals change?
Yes, absolutely. Our clinical team reviews your progress bi-weekly. If you need to pivot from weight management to specific clinical nutrition (e.g., Thyroid or Diabetes management), we can adjust your program with prorated billing.
What are the pricing tiers for your plans?
We offer three main tiers: Foundation (₹1,999/month) for core guidance, Growth (₹3,499/month) which includes specialized diet plans and more frequent check-ins, and Transformation (₹5,999/month) our premium, all-inclusive clinical offering.
What payment methods do you accept?
We accept all major UPI apps (GPay, PhonePe, Paytm), Visa/Mastercard/Rupay Credit and Debit cards, and NetBanking. No-cost EMI options are available for the Transformation program on select credit cards.
Do you offer a money-back guarantee?
We stand by our clinical protocols. If you follow the provided plan diligently for 30 days and see absolutely no progress toward your agreed metrics, we offer a hassle-free 100% refund under our Nutrox Guarantee.
How does the video call process work?
Once you book, you'll receive a secure Google Meet link via email and WhatsApp. Our consultations are private, HIPAA-compliant, and typically last 45 minutes for the initial assessment and 20 minutes for follow-ups.
Can I choose my dietitian?
Yes. Based on your initial intake form, we will recommend 2-3 specialists from our roster (e.g., sports nutrition, clinical diabetes, pediatric). You can select the expert you feel most comfortable with.
Are your plans vegetarian or vegan friendly?
Absolutely. We specialize in Indian dietary preferences. Whether you follow a strict Sattvic, Jain, standard Vegetarian, or Vegan diet, your meal plans are built from the ground up to respect your lifestyle while meeting nutritional goals.
How do you accommodate food allergies?
Safety is our priority. During onboarding, we collect comprehensive allergy and intolerance data (gluten, dairy, nuts, soy, etc.). Our software and dietitians ensure that no conflicting ingredients are ever included in your personalized recipes.
Still Have Questions?
Can’t find what you’re looking for? Our dedicated support team is ready to help you navigate your wellness journey.